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Of Mind With |
| Business
Application Software Support |
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How
do you evaluate your company's IT assets? read
more What
is your most valuable IT investment? read
more How
to effectively manage your Business Application Software? read
more How
a badly managed application software becomes a liability?
read
more How
to ensure Continuity of Support? read
more How
Aimsoft can help? read
more |
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How
do you evaluate your company's IT assets? |
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The value of an IT
asset ought to be determined by |
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Mission-critical
role it plays in your operations
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Impact
in case of its unavailability
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Difficulty
and cost faced in replacing
it.
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What
is your most valuable IT investment? |
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Perhaps the first
thing you’ll think would be your human resources. And they
certainly are right up there. We believe your business application
software – software that runs your business – should top your
list. Your Business Application Software is an expert system with
all the business rules and unique features embedded in it. It is
designed and evolved to run your mission-critical operations
unavailability of which can perhaps bring business to a stand still.
Existence of
these back-end operational systems is vital to any serious
e-business initiative. Almost all of the information seen in the
web-enabled applications originates from these systems and also end
up in the databases creating transactional history.
If your
consider the initial price and all the investment that has gone into
it for implementation, modifications and enhancements plus user
training and the transaction history that has built in it over time,
it is certainly the most valuable component of your IT
infrastructure.
Even if you
find today a state-of-the-art ERP software package billed as the
next generation must-have of the new millennium, the fact is that
migrating to it is not exactly the same thing as upgrading your
desktop to the next windows.  |
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How
to effectively manage your Business Application Software? |
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Effectively
managing the business application software so vital to business
should be a top priority in a well managed IT department. It means
having acceptable procedures for its back up and change management,
appropriate programming standards and system documentation. But it
is equally important that users have full confidence in its
integrity and knowledge to fully exploit it for business. It will
not be a stretch to suggest that a well managed application software
needs to stay in step with changing business model, rules and
processes.

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How
a badly managed application software becomes a liability? |
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Many organizations
have found the hard way how a badly managed application software can
become a liability rather than an asset and a competitive advantage.
It all starts with what were to be “one time” small changes
programmed without proper standards with a heavy dose of hard-coded
business logic. Patch work starts soon after that and users starts
to find “ways around”. Some over zealous and sometimes
frustrated users start creating their own islands of information
outside the core business systems. Then there comes a time where
nobody knows how the system functions or worse should it function.
The original
developers/enhancers of the application software are seldom around
for too long. All this creates an exposure for the organization
since it always depended on individuals to maintain the software.
Not having the knowledge as to how the software functions is an
exposure in itself. Couple that with the fact that nobody knows if
it can be modified or enhanced without compromising its integrity
and damaging its other parts when business comes calling for a new
request critically needing the functionality or knowledge to stay
competitive in a changing marketplace.
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How
to ensure Continuity of Support? |
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All human systems
rely on institutions, standards and best practices to preserve and
manage what is worthwhile. For something as critical as application
software there should be no exception. Continuity of support is best
guaranteed when reliance is shifted from an individual to an
organization.

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How
Aimsoft can help? |
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Even in a well
managed IT department, day to day production issues take over the
attention of resources to the point where new business requests and
new technology initiatives are put on the back burner. In times like
these, you need a trusted partner that can help you - someone who
knows your business, your organization and more importantly your
business application software. We essentially become an extension of
your IT department making sure that deadlines are met and strategic
initiatives are rolled out according to business’s demands.
There will be
many who will sell you the next-big-thing technological gadget. Our
product is our relationship with you. A close and long-term
relationship that means we are there when you need us. Our promise
is simple – We will take care of you. And we have references to
back it up. We are ready to invest our time and effort to work with
you. It takes time to build relationships – contact us at your
earliest convenience. |
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